Hello Hugging Face team,
We recently purchased a Team plan for our Hugging Face Organization. While setting up the Organization Username, we accidentally changed it to an incorrect name.
The Account Settings page now indicates that the Organization Username can only be changed once, so we are unable to update it again ourselves.
Could a Hugging Face staff member please help us with the following?
- Current Organization Username:
ZGCAxZGCI - Desired Organization Username:
zgcagi
Would it be possible for the Hugging Face team to manually correct the Organization Username in this case? If a direct change is not possible, could you please let us know whether there is another available solution?
We understand that Organization Usernames may be subject to a one-time change restriction. However, this change was made accidentally, and our organization already has an active Team subscription.
For account verification and billing details, we can provide the information privately by email. Please let us know which support channel we should use.
Thank you for your help.